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MTN Adds A New Feature To MyMtn App

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As part of measures to provide a smooth and better experience with MTN mobile money and to enjoy quick momo withdrawals, MTN Ghana has now made Cash Out available on myMTN App.

With the new "Allow Cashout" feature available on myMTN App, you can authorize your momo payments with a single click. Download myMTN App on Google play store for better experience.

Some key things to note as a momo user

1) 024 430 0000 is MTN Ghana’s official contact line. MTN Ghana will never call you with any different number apart from the number given above. For matters relating to customer queries, promotions and rewards, satisfaction surveys, etc., MTN Ghana will call you with 024 430 0000.

2) Always keep your MTN mobile money pin a secret from other third-parties. This is to prevent unauthorized mobile money transactions.

3) MTN mobile money sms always appears with a sender ID - MobileMoney. Mobile money sms alerts from fraudsters always appears as a number.

4) MTN Ghana won’t call you with a fixed phone line from another network other than MTN. Under no circumstance will MTN Ghana use a 3rd-party fixed line to reach its customers.

5) Always confirm the recipient's name before sending or making mobile money transactions.

6) To report any momo fraudulent activity, kindly call 100, text to 1515 or send an email to [email protected] for assistance.

Stay safe.


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