The Mobile Telephone Network (MTN) one of the most popular and dominant network providers in the country has blocked over 7000 of their mobile money agents over non compliance to the new directives given to them.
The management of the MTN Ghana said that the new directives are introduced because they want to ensure full security and integrity of service to their customers. They added that those customers who could not register their mobile money with their own documents have been left vulnerable to the scammers and fraudulence of which they think should not be happening.
So because of this the management have introduced a new directives that before a customer can withdraw money from his or her mobile money wallet they need to bring any of their valid ID card for confirmation before withdrawal.
However, some of the mobile money agents have been flauting this new directive making their effort unrealistic and rendering it useless. This prompt the management to block all those who are not complying to this directive. So the management is by this communique announcing to all the agents of MTN to follow strictly to the new directive so as to prevent further challenges.
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