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NTC TPG: How To Get Your ‘SSNIT Number/Staff ID Already Exist’ Solved

The National Teaching Council (NTC) has urged all Ghana Education Service staff to register on the Teacher Portal Ghana before 7th May 2021. Teachers who registered somewhere last year are requested to log in to their portal to update their details in order to attain 100% profile progress.

It is key for registrants to note that the portal do not accept duplicated SSNIT and Staff IDs hence people finding it difficult to access their portal must follow the directives below;

1. SSNIT OR STAFF ID ALREADY EXIST

With the help of your smartphone, snap and convert your SSNIT ID card and convert it into a PDF format. Download your payslip in addition and email it to [email protected] Wait for 48 hours to get a feedback.

The payslip must also be in PDF format. 

2.  I have forgotten my email and password for Teacher Portal Ghana. How can I login to my account? Use the OTP method.

If you have forgotten both your password and email, you can use your telephone number to recover your account.

Go to or copy the link below and paste into your browser 

1.https://tpg.ntc.gov.gh/account/send-one-time-password/teacher in a web browser

2.Enter your telephone number

3.Click “Send OTP”

4. An OTP will be sent to you within 15 minutes

5.After receiving your OTP go back to https://tpg.ntc.gov.gh/account/send-one-time-password/teacher and enter your telephone number again

6.A field will be made available to you to enter the OTP code

7.Enter the OTP code sent to your telephone and submit

8.Once your account is opened, click “Reset password”.

9. Click “Change email” to change the email of the current account to a new one so you can use that to login

10. Click “Update account password” to update the password of the account.

On your next login, use your new email and password to login

NB The above procedure can also be used to solve forgotten password.

Comment your problem for help.

Thanks.

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Ghana NTC NTC TPG OTP SSNIT

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