In an effort to curb the rampant fraud scandals in connection with mobile money transactions. The telecommunications giant in Ghana, MTN, on April 2 came up with a new regulatory requirement of agents requesting for customers valid identify card before transaction business. Over 7,000 agents failed to comply to the new directive hence the blockage of their account.
According to the Chief Executive Officer of MTN Mobile Money Limited Mr. Eli Hini, the blocked agents represent three percent (3%) of their agents in Ghana. In all, MTN is having about 250,000 agents across the country.
The CEO also made it known that, the 97% agents complying to the new arrangement indicated that they have welcomed the new arrangement which aimed at eradicating MoMo scamming.
He further itelated that, they will continue to educate the agents for them to help in making the new regulatory requirements successful. Notices were sent to those sanctioned and were given up to 15 April to withdraw any balance on their wallet which they are entitled to.
MTN will soon engage with the affected agents on the need to comply with the new directive and those who are willing will get their accounts reactivated within a month.
The CEO made it known that, a new system is about to be activated where the agent would see the details of the wallet owner, so that the vendor could match it with the customer's ID before transaction could be completed.
The CEO Mr. Hini stressed that, the system had come to stay and that they would continue to monitor its progress and make possible adjustments until it is perfected.
Content created and supplied by: Rassebe26 (via Opera News )
Opera News is a free to use platform and the views and opinions expressed herein are solely those of the author and do not represent, reflect or express the views of Opera News. Any/all written content and images displayed are provided by the blogger/author, appear herein as submitted by the blogger/author and are unedited by Opera News. Opera News does not consent to nor does it condone the posting of any content that violates the rights (including the copyrights) of any third party, nor content that may malign, inter alia, any religion, ethnic group, organization, gender, company, or individual. Opera News furthermore does not condone the use of our platform for the purposes encouraging/endorsing hate speech, violation of human rights and/or utterances of a defamatory nature. If the content contained herein violates any of your rights, including those of copyright, and/or violates any the above mentioned factors, you are requested to immediately notify us using via the following email address operanews-external(at)opera.com and/or report the article using the available reporting functionality built into our Platform See More