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MTN Blocked Over 7,000 MoMo Agents From Transacting Business

In an effort to curb the rampant fraud scandals in connection with mobile money transactions. The telecommunications giant in Ghana, MTN, on April 2 came up with a new regulatory requirement of agents requesting for customers valid identify card before transaction business. Over 7,000 agents failed to comply to the new directive hence the blockage of their account.

According to the Chief Executive Officer of MTN Mobile Money Limited Mr. Eli Hini, the blocked agents represent three percent (3%) of their agents in Ghana. In all, MTN is having about 250,000 agents across the country.

The CEO also made it known that, the 97% agents complying to the new arrangement indicated that they have welcomed the new arrangement which aimed at eradicating MoMo scamming.

He further itelated that, they will continue to educate the agents for them to help in making the new regulatory requirements successful. Notices were sent to those sanctioned and were given up to 15 April to withdraw any balance on their wallet which they are entitled to. 

MTN will soon engage with the affected agents on the need to comply with the new directive and those who are willing will get their accounts reactivated within a month.

The CEO made it known that, a new system is about to be activated where the agent would see the details of the wallet owner, so that the vendor could match it with the customer's ID before transaction could be completed.

The CEO Mr. Hini stressed that, the system had come to stay and that they would continue to monitor its progress and make possible adjustments until it is perfected.

Content created and supplied by: Rassebe26 (via Opera News )

Ghana MTN MTN Mobile Money Limited


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